When emergencies happen, the last thing you want is to be left in the dark. The Clean Harbors ALERTS System gives you the peace of mind you need when responding to an incident of any size or severity.
Download Fact Sheet (Clean Harbors ALERTS Program Management)
Real-Time Updates
- Emails and text messages for select contacts to stay informed at every stage of incident response.
- Receive site updates, photos and reports as soon as they become available.
Documentation & Metrics
- A customized homepage for year-to-date metrics such as number of incidents, contractor spend and more.
- Generate reports to help train personnel and create processes to minimize future risk.
Data at a Glance
- Custom dashboards display important metrics and allow for immediate feedback to responding personnel.
- Tracking features lower project time, improve invoice timeliness and ensure regulatory compliance.
The Clean Harbors Advantage
As North America’s leading provider of environmental and industrial services, Clean Harbors has the equipment, network and technical expertise to handle even your most challenging projects and incidents. And now, with the addition of our ALERTS System technology, you can rest assured that you’ve chosen the right partner to tackle any incident of any size, anytime, anywhere.
24/7 Program Support
- Customer-Specific Hotline: Direct access to a dedicated emergency response line.
- 24/7 Emergency Operations Center: Live specialists manage every call in real time.
- Dedicated Program Team: Single point of contact for routine communication and issue resolution.
- Seamless Coordination: Rapid dispatch, updates and accountability from start to finish.
Unmatched Nationwide Coverage
- 130+ Clean Harbors and HEPACO service centers. 800+ vetted contractor locations ensure 24/7/365 response coverage.
- In-house disposal facilities with prioritized access for customers.
Certified Quality & Leadership
- Rigorously trained and board-certified personnel
- Decades of experience across environmental, waste and emergency response industries.
Accountability & Partnership
- Program managers and call-center teams provide consistent communication, rapid decision-making.
- Continuous improvement through routine performance reviews.
